Privacy Policy

 

Adolfo Mendonça Atelier values with utmost importance customer trust, respecting their privacy and is always concerned with keeping their personal data safe and confidential.

ADOLFOMENDONCAATELIER.COM is a platform to share and sell all the work developed by Adolfo Mendonça Atelier®, a ceramic studio founded by Adolfo Mendonça, azorean designer who creates pieces made by hand.

The processing of your personal data allows the development and direct commercialization of the products and services available, the creation of more interesting content that meets your preferences or tastes and the maintenance of this website in order to make your visit the most intuitive, functional and pleasant as possible.

This Privacy Policy establishes how ADOLFOMENDONCAATELIER.COM uses the customer’s or potential customer’s personal data, consisting of the following sections.

How your personal data is collected

Newsletter subscription form: when a visitor or a customer signs up for the Newsletter, the requested personal data is collected, including name, surname, email, date of birth (day and month), location, language, marketing preferences, among others.

Contact forms: when a visitor or a customer leaves a comment, a clarification request, a purchase or other by using the form boxes on this website, the data displayed on the same form and the visitor’s IP address are collected.

Cookies: small text fragments with relevant information sent to your browser when accessing the website. There are two types of cookies: functional and mandatory allowing visitors to use the website's main features; metrics and performance (also called non-essential cookies) to store information about how visitors interact with the website. Using non-essential cookies provides information to improve the visitor’s experience, for example, memorizing the preferred language, facilitating the next visit. Cookies also allow the website to recognize the device used for access (desktop, laptop, tablet, mobile). Cookies only retain information related to your preferences, not revealing personal data. You can disable cookies in your browser to any website at any time. If you do not wish to activate non-essential cookies during your visit to ADOLFOMENDONCAATELIER.COM, simply ignore the message displayed in the lower left corner.

  • Google Analytics: ADOLFOMENDONCAATELIER.COM uses Google Analytics to understand how visitors interact with their website, registering anonymous information such as which pages are visited more often, which buttons are frequently clicked, the time of the day when the website has a higher number of visitors, the type of device used for access, etc. Google Analytics primarily uses first-party cookies to report on visitor interactions on the website. Users can disable cookies or delete any individual cookie. Google Analytics also collects IP addresses to provide and protect the security of the service and to give website owners a sense of what country, state, or city in the world users are coming from (also known as “IP geolocation”). Google Analytics data is retained for 38 months.

What kind of personal data can be collected

  • The data requested by Adolfo Mendonça Atelier and provided by the visitor or customer through the Newsletter subscription form — name, surname, email, date of birth (day and month), location, language, marketing preferences, among others;
  • The data requested by Adolfo Mendonça Atelier and provided by the visitor or customer when sending a message through the Contact forms available on the website — name, surname, email, location, among others;
  • Information shared directly by the visitor or customer in any message through the Contact forms available on the website or via Email which occasioned a product or service provided by Adolfo Mendonça Atelier;
  • Information provided by the customer when placing an order;
  • Information about the interaction and use of website by visitors — may include IP addresses, preferences, languages, page views, pages where you came from to access ADOLFOMENDONCAATELIER.COM, clicks, time length of stay and use, scrolling, searches, information about the browser used to access the website, the device used and technical problems that may occur when using the website.

For what purposes your personal data may be used

Collected data is used to:

  • Run this website;
  • Analyze how the website is operating and understand how visitors interact with it;
  • Maintain and develop this website in order to improve its operation and manage its content in a way that is appropriate, useful and pleasant;
  • Customize services;
  • Provide information and content of interest to the visitor or customer;
  • Add to the studio’s contact list to communicate with the visitor or customer who has contacted Adolfo Mendonça Atelier through a form, via direct email or has signed up for the Newsletter;
  • Send marketing emails according to visitor’s or customer’s preferences who has subscribed the Newsletter and given his consent;
  • Notify the customer about order status;
  • Provide support or user support;
  • Ensure security and integrity of the services;
  • Contractual and legal obligations commitment.

ADOLFOMENDONCAATELIER.COM may display useful links on the present website that lead to other websites. The Privacy Policy presented here only applies to the ADOLFOMENDONCAATELIER.COM website. When accessing third party websites, pay attention to their policies.

Why are you getting emails from the studio

There are two independent reasons for getting emails from Adolfo Mendonça Atelier:

  • By having joined the Newsletter though the website ADOLFOMENDONCAATELIER.COM or through the links displayed on the studio social media profiles like FACEBOOK or INSTAGRAM, having given consent to receive periodic communications via email from the brand that will always respect your marketing preferences (listed when filling in the newsletter subscription form);
  • For having filled in a Contact Form available on the website and respectively obtaining one or several answers via exclusive email and only targeted to match what was requested by the customer or visitor.

At any time, you may cancel your subscription to the Newsletter by using the link displayed at the bottom of any email sent by the studio.

How do we keep your personal data safe

Collected data is used when strictly necessary so that the visitor or customer has the best experience by using the website or by direct contact with the studio. Privacy and confidentiality are priorities in a trustable relationship between the studio and each visitor or customer. The studio is concerned with keeping your data protected, through a platform that employs the appropriate security measures. The studio does not sell, distribute or commercially displays confidential information from visitors or customers to any third party.

How long your personal data is kept

Visitor’s or customer’s data are kept indefinitely, with the exception of shorter time length such as Google Analytics.

Do you want to delete or change your personal data?

If you want perform one of these actions, you can at any time send an email to info@adolfomendoncaatelier.com

Do you want to cancel your subscription or change your preferences regarding the Newsletter?

Simply access the link displayed at the bottom of one of the emails previously sent to your mailbox.

The use of ADOLFOMENCONCAATELIER.COM website implies acceptance to this Privacy Agreement. Any issue arising, you can get in touch via the following email info@adolfomendoncaatelier.com